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Hot Lunch Procedures

Hot Lunch Procedures

We are excited to partner with My Hot Lunchbox for our Liberty Prep K-12 hot lunch program! Hot lunch can be pre-ordered from a variety of your student’s favorite local restaurants and will be delivered to the school every Monday that we are on campus for the entire school day (there will be no hot lunch offered on half days).

To begin ordering lunches, click here and follow the instructions to create your free account.

After creating an account:

To add, cancel or edit an order prior to the ordering deadline (12:00 pm, noon, the day before delivery), go to your My Hot Lunchbox account, and click on ‘Lunch Calendar’. Select the day and the profile you want to make changes for on the calendar.
    1. To add an order: Please watch this one-minute tutorial on how to place an order in our system.
    2. To delete an order: Once you have selected the day and the profile you want to delete an order for on the Lunch Calendar, click “Delete”. A pop-up window should appear asking if you’re sure you want to delete this order; click “Yes”.
    3. To edit an order: Once you have selected the day and the profile you want to edit an order for on the Lunch Calendar, click “Edit”. This will take you to the lunch menu for that particular day where you can make changes or add to your order. Don’t forget to check out after you have made changes/additions.
FAQ’s:

When do I need to place, edit or cancel my order?
Ordering closes at noon on the day prior to the delivery day. This allows vendors adequate time to prepare food and gives parents time to order. Vendors will receive final orders at noon the day before delivery. This means any cancellations need to be made by this time as well.

Will I receive a refund for a canceled meal?
We offer credits, not refunds, within our ordering system if a meal is canceled before the deadline. If there is an issue with a meal or it is missing, our Customer Service Team will need to be contacted in order to issue a credit.

What if I need to cancel an order after the noon deadline?
We try to be as accommodating with our ordering deadline as possible, but unfortunately, we are unable to cancel any orders after 12:00 PM (noon) the day prior to delivery. If your student will not be at school to receive their meal, please contact the school and let them know whether you will pick up the meal, a sibling or friend should receive the meal, or whether it can be donated to any student or staff member.  Due to health safety standards, the school will not save the meal until the next day.

How can I see the lunch menu?
Once you have created an account, you can view the daily menus on the Lunch Calendar page by clicking on the day of the week. You can also select the “Your Orders” tab to the left of the calendar to view any pending or paid orders as well as your transaction history.

Who prepares and delivers the meals?
We work with local, high-quality restaurants that we pre-approve. They are expected to be prompt and deliver hot, fresh meals to your school.

What forms of payment do you accept?
We accept Visa, Mastercard, Discover, American Express and Debit Cards (with a Visa or MasterCard logo).

If you have any further questions, please contact My Hot Lunchbox at (888) 894-8295 or email: info@myhotlunchbox.com.

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